Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information. During high-volume periods (sales, holidays, or product launches), processing times may be slightly extended.

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Shipping Policy

Makeup Land Beauty is an online-based store. Shipping times vary based on location and carrier. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by the shipping carrier, weather, customs, or incorrect address information provided by the customer.

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address.

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Returns & Exchanges

Due to the nature of cosmetic and beauty products, ALL SALES ARE FINAL. We do not accept returns, exchanges, or refunds for opened or used products for health and safety reasons.

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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue. Approved claims will be resolved with a replacement or store credit at our discretion.

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Refund Policy

Refunds are only issued in cases where an order cannot be fulfilled by Makeup Land Beauty. Refunds are processed to the original form of payment and may take 5–10 business days to reflect, depending on your bank or payment provider.

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Lost or Stolen Packages

Makeup Land Beauty is not responsible for lost, stolen, or missing packages once marked as delivered by the carrier. We recommend selecting secure delivery options and monitoring tracking updates closely.

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Cancellations

Orders cannot be canceled once they have been shipped. Please review your order carefully before completing checkout.

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Product Information & Allergies

All product descriptions are provided to the best of our ability. Customers are responsible for reviewing ingredient lists and ensuring products are suitable for their personal use. Makeup Land Beauty is not responsible for allergic reactions or misuse of products.

Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Makeup Land Beauty and may not be copied, reproduced, or used without written permission.

Customer Care

We value our customers and strive to provide excellent service. For any questions or concerns, please contact us through our official customer support channels. Allow 24–48 business hours for responses.